Frequently Asked Questions

You can sign up and create a user account using any active retail RCBC checking or savings account with PHP (Peso) currency. This can be any of the following:

- Individual Deposit Account
- Joint OR Account
- Doing Business As Account

This feature allows you to create business goals, set a timeline and save funds for each goal.

You can add funds by performing fund transfer from the business account.

Yes. You can withdraw funds from the selected business goal anytime which will be credited to the business account via fund transfer.

The system allows you to delete a goal or close a completed goal. Funds will be credited to the business account via fund transfer.

None. You can create as many goals as you want to help grow your business.

You can see all your credit transactions (excluding interest income and reversals) for easier reference.

You can perform the following:
- Create an Invoice
- Classify a transaction

You can see all your debit transactions for easier reference.

You can perform the following:
- Pay suppliers via fund transfer
- Pay bills via bills payment
- Set budgets & schedule payments
- Classify the type of transaction

You can tag each of your debit transactions to a specific type of transaction to help you get a view of your financial performance.

Yes, you can still proceed with the payment as long as there are sufficient funds in your account.

RCBC Boz allows you to create and send invoices to your customers.

For Boz app users, invoices issued to them will be shown in the "To Pay" tab. Users need to select a specific invoice to pay and tap on the "Pay Invoice" button.

For Non-Boz app users, your clients can pay through:
1. Pay through the QR code shown in the invoice.
2. Fund transfer or over-the-counter deposit to the account number in the invoice.
3. Check payment payable to the account name.

Yes, RCBC Boz app will automatically send an acknowledgement receipt to your clients once the invoice is paid.

Yes, you can cancel the invoices that you issued to your clients.

A notification will be sent to the recipient upon creation of the invoice.

For Non-Boz app users, we highly encourage you to remind your customers to send proof of payment to you. We will keep you posted on our future enhancements on this feature.

For Boz app users, invoice status will be updated automatically from Pending/Overdue status to Paid upon payment.

You may view the overdue invoices in the invoice dashboard "To Receive" tab. Boz app will send payment reminder notification to your clients on the first two days that the invoice is overdue. Succedingly, you may personally follow-up the payment to your clients or you can use the "Share and Download Invoice" functionality of the app.

Yes, you may use the share and download invoice functionality of the app for this purpose.

Payments for the invoices will be credited to your business account automatically. You will also get a notification for every payment that you will receive.

Yes, you can refund paid invoices.

To add employees, go to the Payroll tab and click on the "Add Employee To Payroll" button. Fill in the required information such as Name, E-mail, Mobile number and salary details. You can add up to 20 employees.

Yes, you can set up automatic payroll processing.

Confirmation is required if you opted for payroll confirmation prior to disbursement.

You can update the payroll configuration in the settings if needed. Changes to the set-up will be applied automatically to the next payroll schedule.

You can still edit/delete the confirmed/saved payroll schedule until 7:59 am on payroll due date.

Our app supports various payment methods (RCBC, DiskarTech, InstaPay, PESONet), including direct deposit to bank accounts or mobile wallets.

You can increase or deduct the payroll amount manually.

No. This feature is not yet available.

Yes, you will receive notifications directly on your mobile device to keep you informed and up-to-date with your payroll activities.

You can add suppliers by going to the supplier module.

You have the flexibility to create various suppliers according to your specific requirements.

No. You can change other fields but not the mode of payment of your supplier. Kindly delete your supplier and create new details.

Yes, you can delete suppliers.

You can transfer funds using your business account, simply follow the steps.

You will see the transfer details screen upon successful completion of your transaction. You will also receive a notification for every successful fund transfer.

The payment will push through as long as (1) the account number entered is a valid format/value accepted by the receiving Bank/BSP-Supervised Financial Institutions (BSFI) and (2) details are complete. Please make sure you enter the correct details and review the summary before tapping the “Pay Now” button.

Yes, you are allowed to modify/cancel your scheduled fund transfer online at least one (1) calendar day before the scheduled transfer date. Otherwise, the changes/cancellation will be applied on the next transfer schedule.

You can create scheduled payments to these suppliers.

You may have insufficient funds in your account. In this case, the transaction will automatically be canceled and RCBC Boz shall not make further attempts to complete the fund transfer.

It will process your transaction starting 9:00am.

No, there is no limit.

You may have insufficient funds in your account. In this case, the transaction will automatically be cancelled and RCBC Boz shall not make further attempts to complete the bills payment transaction.

Yes, you are allowed to modify/cancel your scheduled bills payment online at least one (1) calendar day before the scheduled payment date. Otherwise, the changes/cancellation will be applied on the next transfer schedule.