Advisory

Frequently Asked Questions

Funds are converted instantly at real-time competitive rates through RCBC and Meridian’s direct U.S. network with no correspondent banks or hidden charges. The converted amount is instantly deposited into your RCBC account, and the exact rate used will be shown in the app.

Yes. Your U.S. Virtual Account is issued through RCBC’s U.S. banking partner, Meridian. All funds follow U.S. and Philippine regulatory requirements and are credited to your RCBC peso account.

Pesos are credited almost instantly after U.S. dollars are received in your U.S. Virtual Account. There are no delays or manual steps. Your money moves automatically from the U.S. to RCBC in real time.

Yes. You can provide your U.S. Virtual Account details to your employer or the Social Security Administration just like a local U.S. bank account. Funds received will be converted to PHP and deposited into your RCBC account.

All details are available in the U.S. Virtual Account section of RCBC Pulz.

For ACH transfers, provide:

Your name as shown in the app

U.S. account number

U.S. routing number

U.S. bank address shown in the app

For wire transfers, provide:

U.S. account number

U.S. routing number

Your name as shown in the app

Bank address shown in the app

Include your name in the wire memo field to ensure proper crediting

You can check your U.S. Virtual Account information, USD balance, and transaction history anytime in RCBC Pulz under U.S. Virtual Account.

No fee for currency conversion from USD to PHP
No fee for incoming ACH transfers
USD 15 fee for incoming wire transfers

If the transfer fails on the U.S. side, funds will be returned to the sender
If crediting to your RCBC account is delayed, you may contact RCBC Customer Care through the Pulz app

No. The U.S. Virtual Account can be linked to only one nominated RCBC peso account at this time.

Only existing RCBC customers may avail of the service. New customers need to open an RCBC account and register on Pulz first.

Meridian will also conduct a separate verification requiring:

Valid Philippine ID
Philippine address
Date of birth and full name verification
Employment details and expected monthly USD deposits

1. Open RCBC Pulz
2. Tap U.S. Virtual Account
3. Complete the short verification
4. Your account will be ready within minutes

Receiving USD: No limit
Converting to PHP: up to USD 10,000 per transaction, daily, and monthly

No. The sending bank must be based in the United States using ACH or FedWire networks. Banks from other countries cannot send to the U.S. Virtual Account.

For any concerns, contact RCBC Customer Care:

(02) 8877-7222
customercare@rcbc.com