Unlock a whole new world of possibilities with Mastercard Travel & Lifestyle Services that give you free access to a host of concierge services to complement your lifestyle– ranging from assistance on travel arrangements, restaurant reservations, special events tickets purchases, gift delivery to other extra-special and unique requests.



How can I avail of this service?


You can avail of this service free-of-charge with your RCBC Hexagon Club Priority Debit Mastercard.



Receive expert advice from Travel and Lifestyle Managers.

  • Dining
  • Car Rentals
  • Gift and Delivery Services
  • Events and Ticketing
  • Shopping Assistance
  • Golf
  • Travel


Enjoy exclusive benefits and savings on your travels.

  • Savings on select airlines, private jets and car rentals
  • Enjoy a special VIP Package for 2 pax that includes, free-flow Champagne in Champagne Lounge, Bow Table or Foredeck Seating and early boarding with welcome drinks. 
  • Savings of up to USD250 or 5% per person, whichever is higher, on tour and travel packages
  • Complimentary breakfast for 2 pax*, room upgrades*, early check-ins* or late check-outs*, and more from over 3,800+ luxurious hotels and resorts
    *subject to availability


Make the most of life in the comfort of your own home or in the wide-open spaces of the outdoors.

  • Access to the most coveted events, curated wellness classes and exclusive entertainment packages at  home and around the globe
  • Priority access to 10,000+ of the most sought after restaurants



Visit the Mastercard Travel & Lifestyle Services website for more details

Learn more
Registration and Access

How to register to Mastercard Travel and Lifestyle Services

Registration via Phone

  1. Call Mastercard Concierge at +180087395245 or +180018520014
  2. Provide your first and last name
  3. Provide your email address and phone number
  4. To confirm your Eligibility, provide your 16-digit card number

Registration via Website

  1. Go to travel.mastercard.com
  2. Select your location and language
  3. Click on Register Now
  4. Input your 16-digit card number and click on Check Eligibility
  5. Input your Name, phone number, email address and home address
  6. Check your inbox for your unique activation link to activate your account

How to access Mastercard Travel and Lifestyle Services through the following:

Via Website

Visit the Mastercard Travel and Lifestyle Services website.

Via Phone


  • Globe – 180087395245 (Local Toll Free)
  • PLDT – 180018520014 (Local Toll Free)


  • Toll – 85230163977 (regular rates apply)

Via Email

Send email to mastercard.en-ap@tengroup.com

List of Mastercard 24/7 Concierge Services

Below is a list of services in which Mastercard Travel and Lifestyle Services can provide information, referrals or make necessary arrangements for you as a RCBC Hexagon Club Debit Mastercard cardholder:


  • Information, referrals and when available, table reservations 

Car Hire

  • Car hire information and reservation service

Gift Services

  • Floral arrangements, balloons, gift baskets and packages

Delivery Services

  • Courier service

Events & Ticketing

  • Information on events and local attractions such as concerts, theatre and sporting events and ticket arrangement for events, shows and museums

Hard-to-find items

  • Location of out of print books, art objects and specialty items


  • Information, referrals and reservations to public and semi-private courses


  • 24 hour pre-departure information
  • Air travel information and reservation service
  • Alternative transport assistance
  • Destination information
  • Embassy and consular referrals
  • Foreign currency exchange rates
  • General information on business etiquette
  • General information on local customs
  • Hotel accommodation assistance
  • Hotel information and reservation service
  • Information on national holidays and standard business hours
  • Local voltage information
  • Luggage assistance
  • Passport, visa and immunization requirements
  • Travel advisories and customs information
  • Value-Added Tax regulations
  • Weather forecasts and average seasonal temperatures