RCBC uses stronger fraud detection for safer banking
How RCBC Is Strengthening Fraud Protection for Modern Digital Banking
When managing your finances digitally, security is essential. It’s part of how you decide who to trust with your money.
Affluent millennials and high-net-worth individuals frequently move funds across accounts, platforms, and, in some cases, borders. When transactions happen quickly and amounts are significant, there’s very little room for mistakes. One weak point can be costly.
That’s why Rizal Commercial Banking Corporation (RCBC) continues to strengthen its fraud detection and cyber risk management systems. The goal is straightforward: protect clients from increasingly sophisticated scams without disrupting everyday banking.
Why the Affluent Are More Exposed Online
Higher balances and frequent activity naturally attract attention. Fraudsters tend to target accounts that move money regularly because the potential payoff is bigger.
Today’s scams don’t always involve hacking systems. Many rely on human behavior: urgency, familiarity, and trust. A realistic phone call. A message that looks official. A website that’s almost indistinguishable from the real thing.
Traditional fraud controls, which depend heavily on fixed rules, struggle to keep up. Once scammers learn those rules, they find ways around them. RCBC recognized the difficulty early and shifted away from purely rules-based protection.
From Static Rules to Systems That Learn
RCBC now uses fraud detection tools powered by artificial intelligence and machine learning. Instead of relying solely on preset triggers, these systems analyze behavior.
According to Jericho Konrad Uy, Head of Enterprise Fraud Risk at RCBC, the focus has shifted from reacting to fraud after it occurs to identifying risk as it unfolds, often before any loss.
These systems continuously study transaction patterns, device usage, and behavioral signals across large datasets. When something doesn’t align with a client’s usual behavior—even in subtle ways—it can be flagged immediately, giving you confidence that your account is being monitored proactively and discreetly.
For clients, the system works quietly in the background. Legitimate transactions proceed smoothly, while suspicious activity is flagged immediately.
The Growing Threat of Social Engineering
One of the toughest challenges today is social engineering. Social engineering involves psychological manipulation where attackers deceive individuals into revealing confidential information. They exploit human trust, curiosity, or fear rather than relying on technical vulnerabilities to gain unauthorized access to data.
These often take the following forms:
• SMS messages that appear to come from a bank
• Phone calls using voices designed to sound familiar or authoritative
• Fake websites that closely mimic official platforms
• Forged documents used to pass manual checks
Once funds are taken, they’re usually moved quickly through mule accounts, making recovery difficult.
RCBC’s newer approach looks beyond individual transactions. It examines behavior across time, devices, and channels, helping spot these schemes earlier in the process.
Adding an Extra Layer with Single-Device Login
Technology works best when paired with practical controls.
Starting January 5, 2026, RCBC Pulz will implement a single-device login per account. Each account can only be accessed from one registered device at a time. Logging in from a new device automatically revokes access to the previous activity.
For clients handling significant funds, this feature reduces exposure without complicating daily use. Fewer access points mean fewer opportunities for unauthorized activity.
What This Means for You
These updates aren’t about adding friction. They’re about reducing uncertainty.
• More confidence
Your accounts are protected by systems that evolve with changing threats.
• Fewer disruptions
Smarter detection helps reduce false alerts that can interrupt legitimate transactions.
• A long-term commitment to security
RCBC is the fifth largest privately owned bank in the Philippines and has been recognized as Best Bank for Customer Experience and Best Bank for Digital. These enhancements reflect ongoing investment, not a temporary response.
Get Ready for Banking That Fits Modern Life
Digital banking has made managing wealth more efficient, but it has also raised expectations around protection. Clients want security that feels dependable, not intrusive.
RCBC’s approach combines adaptive technology with practical safeguards to protect both your funds and your peace of mind.
If you’re looking for a banking partner that understands how modern clients live, transact, and grow their wealth, RCBC provides dedicated support and resources to assist you promptly if you suspect any security issues.
Explore RCBC today, and see how smarter security supports better banking.
